Award-winning author, speaker, certified coach & consultant             loretta[@]emeraldharvest.com www.emeraldharvest.com                http://lorettalovehuffblog.com               www.lorettalovehuff.com

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April 2009 Vol. 2

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In This Issue:

 

•  Message from the President
•  Featured Resources:

    - Strategic Planning Toolkit &

    - Relaxation CD
•  PIP™ Tip - Excellence or Mediocrity
•  Upcoming Events

•  Feature Article: Communicating with "Those Idiots"

•  Phoenix Metro Events

 MESSAGE FROM THE PRESIDENT
Spring has officially arrived and I've begun my morning treks up the base of South Mountain.  I can tell it's spring because the birds are back, the buds a-blooming, the bees are all a-buzz and the bunnies are bouncing. 

Just today, I saw three cotton-tails before getting even a block from my home.

A few days ago, I ran into Tom, a proud Navy veteran of 40 years.  He served in WWII, the Korean Conflict and traveled the world. He's a regular walker and told me he actually climbs South Mountain, a task even I haven't taken on!

I didn't ask how old he was, but given the stories he shared, I'm guessing he's in his nineties! How active will you be when you're his age?     

     

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 FEATURED RESOURCES: STRATEGIC BUSINESS PLANNING TOOLKIT & RELAXATION CD

Look at your business in an entirely different light. See opportunities you've never noticed before.  Be empowered to act on them immediately. The audio program and workbook include over 80 questions that are guaranteed to have you think about and see your business in a very new way.

Buy it now!  Only $67

Are you stressed?  Feel like you're chasing your tail all day?  Need to relax? Don't have the time?

You need this CD.  Five guided meditations guaranteed to reduce your stress levels - even in the middle of your most hectic days.

Buy it now! Only $16.95 

 PIP Tip

"The price of excellence is discipline. The cost of mediocrity is disappointment."    

- William Arthur Ward
 UPCOMING EVENTS

Wanna book Loretta to speak at your next live event, webinar or teleseminar?

Email her assistant to set up a no-obligation, exploratory chat with Loretta

CLICK HERE NOW

I Want More Clients, sponsored by Sonoran Bank, May 7, 8:00 - 10:00am. To register, click here.

I Want More Clients - AZ Bar Association - Continuing Legal Education, Flying Solo, April 24, 2009. Visit here to register

I Want More Clients, National Association of Women Business Owners - NAWBO Tucson, Tuesday, May 12, 2009 11:30 am. Visit NAWBO TUCSON to register.

Leadership without Limits: Inspiring the Best in Yourself, Your People and Your Organization, The Awakening Conference: A Voice for Change, May 15- 17.  Call 602.347.7799 or visit: TheAwakeningConference.com to register. 

Get Clients Now teleclass, 7-sessions, Wednesdays, May 20 - July 1.  Sign up here.

I Want More Clients, Empowered Women of Wealth, Friday, August 28. Stay tuned for registration details.

When 'Off with their Heads! Won't Work, Crossroads, Utah SHRM (Society of Human Resource Management), September 15 - 16. For more info or to register click here.

I Want More Clients, Get Clients Now!, Power Women's Conference Luncheon Series, Thursday, September 24. Stay tuned for registration details.

 FEATURE ARTICLE – COMMUNICATING WITH 'THOSE IDIOTS'

I was on the phone with someone the other day and found myself getting more and  more annoyed the longer the conversation went on.  (Yes, even I get irritated.) Does that ever happen to you?

I had to catch myself, take a deep breath and allow myself to hear the message the person was trying to communicate. Our communication styles weren't synching up and I was falling into the trap of not listening because the person's words weren't landing on my ears in the way I needed to hear them.
 

When that happens, we tend to initially judge the other person as 'an idiot'.  We may think cruel things like "What's wrong with them?", "Why are they so cold?", "Why don't they get to the point?", "Why are they so flighty?"

 

In reality, they're probably just different than us.  If you've ever had any of those thoughts, here are some tips to help you understand and deal with people who think, communicate and behave differently from you.

 

1. Recognize that not everyone is wired the same way you are.

Our diversity is what allows us to solve problems and stay entertained by the human race.  Imagine how boring it would be if everyone were exactly the same.  How happy does Seven of Nine really look here?

 

2.  Take a deep breath and be patient.

We're almost all in a hurry these days. If you are under a real time limit, politely let them know.  If not and it seems like they're rambling, gently ask them questions to help them stay on point.

 

3.  Listen for the underlying message.

The person is telling you something for a reason - even if it's not apparent to you. Repeat back what you're hearing to make sure you're tracking with them. 

 

4.  Ask for what you want.

If you need more or less information, let the speaker know that.  We have varying needs regarding levels of information, relationship orientation, social interaction and pace.

 

Also, if you are the speaker, recognize that the way you are comfortable communicating might not be effective for the person you're talking to.  It's just as important that you be cognizant of the perspective into which you speak, especially if you're trying to get something out of them.  Stay tuned for how you can be more effective in getting your message across and getting more of what you want.

 

...Share some communication 'guffaws' you've made  >> Dream Leader Blog

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"Would you like to learn more simple ways business owners and career professionals can EXCEED their dreams: accomplish bigger goals, earn more money, and generally live a happier, more productive life?

Check out my website www.EmeraldHarvest.com for free articles, free resources and to subscribe to my popular e-zine, Dream Leader Direct."

Award-winning consultant, speaker, author and coach Loretta Love Huff, is 'The Dream Leader for Business.'"

 PHOENIX METRO  EVENTS

Guiding Gifted Children to Unfold their Unique Talents, May 5, 6:00 - 7:30. Scottsdale, AZ. For more info or to register, click here

 

Sonoran Bank sponsoring I Want More Clients!- Get $20 to open a new account or to add to an existing account. Click here to register.  It's FREE!

 

© Emerald Fiji Management 2008

 

Loretta Love Huff

Emerald Harvest Consulting, LLC

Your Performance Improvement Partner

 

2030 W. Baseline Rd, Suite 182-128 Phoenix, AZ 85041

tel: 602.535.1290
toll free: 888.280.8231
fax: 602.798.9738
www.EmeraldHarvest.com                                Loretta @ EmeraldHarvest.com

www.LorettaLoveHuff.com                                                www.LorettaLoveHuffBlog.com